Yellow Dog Pet Care, LLC
  • Welcome
    • Is Personal Pet Care Right For You and Your Pets?
  • About Us
    • Harley's Story
  • Services
    • Policies
  • Contact Us
  • Testimonials
  • "Tail-Gating"
  • The Rainbow Bridge
  • Adopt/Links
  • Yellow Dog Naturals Health Blog
  • COMING SOON: YELLOW DOG NATURALS ONLINE SHOP - FOR PEOPLE AND PETS!!

Policies & Procedures


Free Meet & Greet Consultation (Mandatory):  ​You will be required to attend a meet & greet consultation in advance of your pet's visit/walk.  During this visit we will discuss the services and review and complete all required paperwork. For Pet sitting clients, the Meet & Greet will take place at our home.  For walks, we will meet at your home.

Cancellations and Early Returns:  We understand that plans can change. Please understand that we do not overbook and have turned away business to ensure we may perform your requested services. 

For
DOG WALKING, there is no fee if you cancel your service with 24 hours notice. You will be charged 50% of the full service amount if you cancel less than 24 hours before your scheduled visit. 

​For
PET SITTING, stays booked more than 30 days in advance require a 50% non-refundable deposit at the time of booking, with the balance due upon your return.  There are no refunds for early returns...you are responsible to pay for the originally booked time. We apologize for any inconvenience this may cause.


Rabies Vaccination/Titers: ​ We require a copy of the current rabies certification or proof of titers. Please provide this copy on the date of the initial consultation. We will keep this record on file. This is very important for your own pet's health and safety as well as for other pets in our care.  ​

Service Confirmation (Vacation Care):  ​We will contact you via phone or e-mail within 48 hours of your departure in order to verify that all the information on file is still correct. Since phone messages or e-mail can get lost, please make sure that either we speak personally or that our email is acknowledged. This is to ensure your pet's needs are carried out as intended.  ​
​
Unforeseen Purchases:  Although we will ask you to have a larger supply of food, litter, and cleaning supplies available, an unforeseen purchase may be needed for your pets well-being. We will retain a receipt and the customer will be responsible for reimbursement of these items. An additional $15 service fee will apply for errands/shopping in your absence.

Veterinary Care:  We require all our clients sign an emergency care form, which enables us to seek veterinary care for your pet in case of an emergency. We will first contact your veterinarian but should we not be able to reach them, we will contact one of the emergency clinics in the immediate area. We also request that along with the emergency care form that you call your veterinarian and advise them in advance, that we will be caring for your pet(s) and that they make a note on your file stating such.  


There will be a $38 charge for returned checks to cover bank service charges.
Rates and policies are subject to change without notice.
All clients will be given 1 month notice of any potential change in rate.

                                  
Pet Care and Pet Sitting Insurance

"I was truly very lucky to have found such a great caregiver and friend for my dogs!"

"Every single potential client who finds Cheryl via this website has hit the doggy heaven jackpot!!"

The decision to hire a dog walker was a very difficult one for me.  I have 2 high energy dogs that are also somewhat timid around new people.  When Cheryl came to meet Roscoe & Daisy she was patient, waiting for them to meet her at their pace, nice and slow and thought out.  Now they can't wait to see her!  Cheryl shows a genuine love and caring for my furbabies.  The one hour a day she spends with them provides them with the exercise, love and mental stimulation they need to maintain their inner peace.  She even leaves journal entries on their daily escapades!!!! (I always read their journal the minute I get home from work.)  Cheryl always is there when she is scheduled and has always accommodated the impromptu visit when needed.  I was truly very lucky to have found such a great caregiver and friend for my dogs!  Thank you for all you do Cheryl!
~Barbara & Steve B, Ringwood, NJ
Every single potential client who finds Cheryl via this website has hit the doggy heaven jackpot!! Cheryl is Fozzi and Silver's bestie. They literally jump for joy when they see her coming in. I know this because even though I work long hours, I still have Cheryl come by when I am home because my doggies love her so much. I just moved to the area and was so fortunate to be introduced to Cheryl within the first month. I am at peace knowing that Fozzi and Silver get some love and attention midday each day.  Fozzi and Silver also stay at Cheryl's home when our family vacations.  They LOVE hanging with their buddy Jack and sleeping in Cheryl's bed at night.  The personal attention they get lets my family enjoy themselves when we're gone  instead of worrying about our doggies.  I wouldn't use ANYONE but Cheryl!
~Lauren and Ted K, Ridgewood, NJ

  • Welcome
    • Is Personal Pet Care Right For You and Your Pets?
  • About Us
    • Harley's Story
  • Services
    • Policies
  • Contact Us
  • Testimonials
  • "Tail-Gating"
  • The Rainbow Bridge
  • Adopt/Links
  • Yellow Dog Naturals Health Blog
  • COMING SOON: YELLOW DOG NATURALS ONLINE SHOP - FOR PEOPLE AND PETS!!